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Volunteer Center of the Lehigh Valley, 25 West 3rd Street, Bethlehem, PA 18015, 610-807-0336, vc@volunteerlv.org
Opportunity Details
Volunteer Ombudsman
A Volunteer Ombudsman is a community neighbor who is specially trained to find answers and resolve simple problems older adults experience in the long-term care system. Northampton County Area Agency on Aging, Lehigh County Office of Senior Services along with Catholic Charities, are looking for volunteers who enjoy visiting with others, helping to find answers, and have time available to visit residents in Lehigh and Northampton County.
A particular need is for bi-lingual volunteers ( English and Spanish).
After completing training, an Ombudsman may:
- Visit with consumers of long-term care services and take time to listen to concerns on a person-to-person basis about treatment or quality of care;
- Educate consumers, their families and long-term care providers to the rights of consumers;
- Encourage Self-Resolution;
- Advocate for Residents' rights and Quality of Care;
- Promote development of Resident and Family Councils;
- Make referrals to the agency to conduct investigations.
Senior Services
People with Health-based Concerns
Age Minimum (with Adult): 18+, Minimum Age:18+
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- Choose an existing team you're already a member or captain of, or
- Create a new team to sign up.
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